Privacy Policy

Ethan and Lara
Effective Date: [15-08-2024]
https://ethanandlara.com

Ethan and Lara (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and secure your personal information when you visit or make a purchase on ethanandlara.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect information you provide directly when you:

  • Create an account
  • Place an order
  • Subscribe to emails
  • Contact customer service

Personal Information may include:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely by third-party payment processors)

Automatically Collected Information:
When you visit the Site, we automatically collect:

  • IP address
  • Browser and device information
  • Pages viewed
  • Time and date of visit
  • Referral URLs

This helps us understand usage patterns and improve the Site.


2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing

We use your contact and shipping details to:

  • Process orders
  • Deliver your purchases
  • Provide post-purchase support

Communication

We may send you:

  • Order confirmations and updates
  • Customer service messages
  • Marketing emails (if you opt in)

You can unsubscribe from marketing at any time.

Improving the Site

We use data to analyze how the Site is used so we can improve functionality, layout, and user experience.

Legal and Safety Purposes

We may use information to:

  • Comply with legal obligations
  • Prevent fraud or abuse
  • Protect our rights and safety

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Recognize your browser
  • Understand how you use the Site
  • Keep you logged in
  • Tailor content and recommendations

Most browsers allow you to control cookies through settings, but disabling cookies may affect Site functionality.


4. Sharing Your Information

We do not sell your personal information to third parties.

We may share information with:

  • Service providers (payment processors, shipping partners)
  • Legal authorities if required by law
  • Affiliates, only as necessary to complete your order

All partners are bound by strict confidentiality requirements.


5. Third-Party Services

The Site may include integrations with third-party services, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Analytics tools (e.g., Google Analytics, Meta Pixel)

These services collect and process data independently under their own privacy policies.


6. Data Security

We implement reasonable technical and organizational measures to protect your data:

  • Secure servers and encryption protocols
  • Limited internal access
  • Regular system testing

However, no method is completely secure — we cannot guarantee absolute protection.


7. Your Rights

Depending on your location, you may have certain rights related to your personal data, including the right to:

  • Access your information
  • Correct errors
  • Delete your information
  • Restrict processing
  • Object to processing

To exercise your rights, contact us at:
support@ethanandlara.com


8. International Transfers

Information you provide may be processed in countries outside your home location where servers or service providers reside. We will protect your data according to this Privacy Policy and applicable law.


9. Retention of Data

We retain your personal information only as long as needed to:

  • Fulfill the purposes outlined here
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

10. Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal information from children.


11. Updates to This Policy

We may update this policy occasionally. When we do, we will revise the “Effective Date” at the top. Your continued use of the Site after changes indicates acceptance of the updated policy.


12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Ethan and Lara
Email: support@ethanandlara.com
Address: Marylebone High Street,
London W1U 5JH.
Website: https://ethanandlara.com